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ASR-920 | Last reload reason: RP-Reset

Hello team,

I'm just had an ASR-920 reloaded with "Last reload reason: RP-Reset"
Version: 17.09.05a
ROM: 15.6(56r)
Model: ASR-920-12CZ-D

I'm trynna figure out the reason why it might happen, can't open TAC case cause I don't have active contract for this router.
Couldn't find any bug that would match exactly to what I had, and there are no suspicious entries in the syslog server.

If you have any ideal, I would be more than happy to hear your thoughts)
Thanks for attention.

1 Accepted Solution

Accepted Solutions

pman
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Hi,

I found this bug, unfortunately there isn't much information about it:
https://quickview.cloudapps.cisco.com/quickview/bug/CSCvn24376

Try the next commands, see if there's anything relevant there for that date and time:
dir crashinfo:
dir bootflash:
dir bootflash:/core
dir bootflash:/tracelogs

View solution in original post

2 Replies 2

pman
Spotlight
Spotlight

Hi,

I found this bug, unfortunately there isn't much information about it:
https://quickview.cloudapps.cisco.com/quickview/bug/CSCvn24376

Try the next commands, see if there's anything relevant there for that date and time:
dir crashinfo:
dir bootflash:
dir bootflash:/core
dir bootflash:/tracelogs

Hey @pman, thanks for the reply)
I'm just gonna highlight your message as the solution, since I don't see any better explanation to what has happened.

OSZAR »