Announcement of End of Orderability: 2Ring Perpetual Offer on S+

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Announcement of End of Orderability for 2Ring Perpetual Licensing via Solutions Plus

Overview of Announcement ID1031734

2Ring announces the end-of-orderability dates for 2Ring Perpetual Licensing via Solutions Plus. This includes offers with Top-Level SKU 2RING-APPS. All the affected products are replaced by Top-Level SKU 2RING-SB – 2Ring Self-Hosted Subscription.

The last day to order the affected product(s) is outlined in the tables below. Customers with active service contracts will continue to receive support directly from 2Ring as outlined in the tables below.

Table 1 describes the milestones, definitions, and dates for the affected product(s).

Table 2 lists the product part numbers affected by this announcement.

Table 1.  End-of-Orderability Date for 2Ring Perpetual Licensing via Solutions Plus

Milestone	Definition	Date
2Ring End-of-Orderability Date:	The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.	July 29, 2023

Product Part Numbers

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number	Product Description	Replacement	Replacement Product Description
2RING-APPS (Top-Level Subscription Perpetual)
2R-SUP-DW-3Y	2Ring DASHBOARDS & WALLBOARDS (DW) - 3 years of basic support for one concurrent agent/supervisor	2RS-DW	2Ring Dashboards & Wallboards (DW)
2R-SUP-DW-5Y	2Ring DASHBOARDS & WALLBOARDS (DW) - 5 years of basic support for one concurrent agent/supervisor	2RS-DW	2Ring Dashboards & Wallboards (DW)
2R-FIN-STD-LIC	2Ring GADGETS for Cisco Finesse - STANDARD Bundle License for one concurrent agent / supervisor	2RS-GA	2Ring Gadgets for Cisco Finesse (GA)
2R-SUP-FIN-STD-1Y	2Ring GADGETS for Cisco Finesse - STANDARD Bundle - 1 year of basic support for one concurrent agent/supervisor	2RS-GA	2Ring Gadgets for Cisco Finesse (GA)
2R-SUP-FIN-STD-3Y	2Ring GADGETS for Cisco Finesse - STANDARD Bundle - 3 years of basic support for one concurrent agent/supervisor	2RS-GA	2Ring Gadgets for Cisco Finesse (GA)
2R-SUP-FIN-STD-5Y	2Ring GADGETS for Cisco Finesse - STANDARD Bundle - 5 years of basic support for one concurrent agent/supervisor	2RS-GA	2Ring Gadgets for Cisco Finesse (GA)
2R-SUP-FIN-ENH-3Y	2Ring GADGETS for Cisco Finesse - ENHANCED Bundle - 3 years of basic support for one concurrent agent/supervisor	2RS-GA + 2RS-DW	2Ring Gadgets for Cisco Finesse (GA) + 2Ring Dashboards & Wallboards (DW)
2R-SUP-FIN-ENH-5Y	2Ring GADGETS for Cisco Finesse - ENHANCED Bundle - 5 years of basic support for one concurrent agent/supervisor	2RS-GA + 2RS-DW	2Ring Gadgets for Cisco Finesse (GA) + 2Ring Dashboards & Wallboards (DW)
2R-PS-32MH	2Ring Professional Services - 32 pre-paid hours for SW installation, configuration, training, and/or consultations	2RS-SERVICES	2Ring Service Activation Fee (Self-Hosted)
2R-SUP-FIN-PRE-3Y	2Ring GADGETS for Cisco Finesse - PREMIUM Bundle Support for 3 YEARs	2RS-GA + 2RS-DW +2RS-GA-ADD-MS -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SFDC -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SNOW	2RS-GA-ADD-MS = 2Ring Gadgets for Cisco Finesse (Microsoft Dynamics) 2RS-GA-ADD-SFDC = 2Ring Gadgets for Cisco Finesse (Salesforce) 2RS-GA-ADD-SNOW = 2Ring Gadgets for Cisco Finesse (Service Now)
2R-SUP-FIN-PRE-5Y	2Ring GADGETS for Cisco Finesse - PREMIUM Bundle - 5 years of basic support for one concurrent agent/supervisor	2RS-GA + 2RS-DW +2RS-GA-ADD-MS -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SFDC -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SNOW	2RS-GA-ADD-MS = 2Ring Gadgets for Cisco Finesse (Microsoft Dynamics) 2RS-GA-ADD-SFDC = 2Ring Gadgets for Cisco Finesse (Salesforce) 2RS-GA-ADD-SNOW = 2Ring Gadgets for Cisco Finesse (Service Now)
2R-PS-48MH	2Ring Professional Services - includes 48 pre-paid hours for SW installation, configuration, training, and/or consultations	2RS-SERVICES	2Ring Service Activation Fee (Self-Hosted)
2R-STAFFINO-1Y	2Ring Staffino Feedback Service - one concurrent agent / supervisor for 1 year	2RS-GA + 2RS-GA-ADDFEEDBACK	2RS-GA-ADDFEEDBACK = 2Ring Gadgets for Cisco Finesse - Staffino
2R-STAFFINO-3Y	2Ring Staffino Feedback Service - one concurrent agent / supervisor for 3 years	2RS-GA + 2RS-GA-ADDFEEDBACK	2RS-GA-ADDFEEDBACK = 2Ring Gadgets for Cisco Finesse - Staffino
2R-STAFFINO-5Y	2Ring Staffino Feedback Service - one concurrent agent / supervisor for 5 years	2RS-GA + 2RS-GA-ADDFEEDBACK	2RS-GA-ADDFEEDBACK = 2Ring Gadgets for Cisco Finesse - Staffino
2R-DW-LIC	2Ring Dashboards & Wallboards (DW) - license for one concurrent agent / supervisor	2RS-DW	2Ring Dashboards & Wallboards (DW)
2R-SUP-DW-1Y	2Ring Dashboards & Wallboards (DW) - Support for 1 YEAR	2RS-DW	2Ring Dashboards & Wallboards (DW)
2R-PS-12MH	2Ring Professional Services - 12 pre-paid hours for remote SW installation, configuration, training, and/or consultations	2RS-SERVICES	2Ring Service Activation Fee (Self-Hosted)
2R-FIN-ENH-LIC	2Ring Gadgets for Finesse - ENHANCED Bundle License for one concurrent agent / supervisor	2RS-GA + 2RS-DW	2Ring Gadgets for Cisco Finesse (GA) + 2Ring Dashboards & Wallboards (DW)
2R-SUP-FIN-ENH-1Y	2Ring Gadgets for Cisco Finesse - ENHANCED Bundle - Support for 1 YEAR	2RS-GA + 2RS-DW	2Ring Gadgets for Cisco Finesse (GA) + 2Ring Dashboards & Wallboards (DW)
2R-FIN-PRE-LIC	2Ring Gadgets for Finesse - PREMIUM Bundle License for one concurrent agent / supervisor	2RS-GA + 2RS-DW +2RS-GA-ADD-MS -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SFDC -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SNOW	2RS-GA-ADD-MS = 2Ring Gadgets for Cisco Finesse (Microsoft Dynamics) 2RS-GA-ADD-SFDC = 2Ring Gadgets for Cisco Finesse (Salesforce) 2RS-GA-ADD-SNOW = 2Ring Gadgets for Cisco Finesse (Service Now)
2R-SUP-FIN-PRE-1Y	2Ring Gadgets for Cisco Finesse - PREMIUM Bundle - Support for 1 YEAR	2RS-GA + 2RS-DW +2RS-GA-ADD-MS -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SFDC -OR- 2RS-GA + 2RS-DW +2RS-GA-ADD-SNOW	2RS-GA-ADD-MS = 2Ring Gadgets for Cisco Finesse (Microsoft Dynamics) 2RS-GA-ADD-SFDC = 2Ring Gadgets for Cisco Finesse (Salesforce) 2RS-GA-ADD-SNOW = 2Ring Gadgets for Cisco Finesse (Service Now)
2R-SUP-BASE	2Ring SUPPORT Base Package (6 prepaid hours)		No Replacement
2R-SPECIAL-SKU	2Ring $1 SKU for License Upgrades		No Replacement
2R-SUP-SLA-SKU	2Ring $1 SKU for Support Charges		No Replacement

For More information on this announcement please visit: 

• www.2ring.com/partners/cisco-solutions-plus/
• https://www.2ring.com/end-of-sales-and-end-of-life-announcement-for-the-perpetual-licensing-replaced-by-2ring-self-hosted-subscription/

For questions or comments please contact: [email protected]